customer satisfaction
Customer satisfaction refers to the extent to which a product or service meets or exceeds the expectations of consumers. Understanding customer satisfaction is crucial for businesses seeking to improve their services and build long-term relationships with clients. This tag covers various aspects of customer satisfaction, including measurement techniques, influencing factors, and strategies for enhancement. Learn about the tools and methodologies used to gauge customer feedback, as well as the correlation between customer satisfaction and loyalty, repeat business, and overall company success.
